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  • 4 messages
  • July 10, 2015 14:11
July 10, 2015 14:11

I already bought a bottle of armagnac 3 weeks ago. I paid on January 25, but I still haven't received the delivery. Conditions state delivery within 3 days. However, I need the bottle due to birthday. Paid 185 euros. further e-mail sent 3 days ago to Catawiki (no . 481267 ) and have not heard anything yet. Should hear something within 2 days..............Now what.........?

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  • 4 messages
  • July 10, 2015 14:12
July 10, 2015 14:12

June 25 instead of January 25

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  • 98 messages
  • July 10, 2015 14:43
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July 10, 2015 14:43

Dear claudie59,

I have just sent you a message by e-mail.

Sincerely,

Anke - Customer Support

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  • 1,106 messages
  • July 10, 2015 16:29
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July 10, 2015 16:29

The terms and conditions state delivery within 3 days .

No it says we point out to the seller to send it within 3 days, which is completely different if the seller, for example, lives abroad, a package can take 2/3 weeks and that vise-versa or he sends for the weekend then his 3 +3 one week or in a country the Post Etc cease,

by the way it also says payment within 3 days lately at 80% usually more than a week than when the first reminder's mail arrives

that's just when something keeps getting bigger

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  • 4 messages
  • July 11, 2015 09:51
July 11, 2015 09:51

yes, but the status should still be sent ... or not

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  • 176 messages
  • July 11, 2015 15:11
July 11, 2015 15:11

If the seller uses the status messages from Catawiki, yes, but not every seller uses this is my experience.

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  • 613 messages
  • July 11, 2015 17:26
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July 11, 2015 17:26

The postman is a connoisseur and enthusiast;)

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  • July 11, 2015 19:31
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July 11, 2015 19:31

This is not necessary, the seller has to do that manually, just like feedback he can because he has sent the veins after payment from the buyer, but if you report early enough not received, cata will hold the amount until it is clear, so in principle a pity the birthday gift, but you normally get your money back if you do not send it or do not arrive without proof of registered mail, etc.

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  • July 21, 2015 19:13
July 21, 2015 19:13

hallo

Still haven't heard about my June 25 purchase. Sent a few emails to the seller but had no response from him. what now ? what is catawiki going to do?

thank you

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  • July 21, 2015 19:36
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July 21, 2015 19:36

You have already received an email from Anke. You will need to contact her further. This is a collectors forum where the members have nothing to do with the auction.

You can post about the auction on the forum only here .

I'm closing this topic now

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