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  • 227 messages
  • January 19, 2021 17:18
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January 19, 2021 17:18

Since January 14, I no longer receive an e-mail notification when someone orders something in my shop. Can it be looked at?

Thanks in advance,
Book Bytes
Kees Buis

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  • Catalogue manager
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  • January 19, 2021 17:55
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January 19, 2021 17:55

@Bookbytes

The mail provider had received sent mail back and therefore it was marked as inactive. From now on, the email address is again accessible for transaction emails from LastDodo.

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  • 3 messages
  • June 23, 2022 23:07
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June 23, 2022 23:07
I have the same for, I have already missed a number of sales. It's hard for me to go to my shop every day to see if there are orders, I don't have that many items for sale right now. In my settings I went to see, everything is checked in green. I did receive an email from 1 buyer, but it was also in my spam box.
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  • 3 messages
  • June 23, 2022 23:14
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June 23, 2022 23:14
| I did receive an email on 21/11/2021 to verify my email address, I clicked on that link but nothing happens


You recently changed your email address. To complete this process, we need to make sure this is your email address.

Verify your new email address:
[moderator: this link is not relevant to other users]




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Rene
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  • LastDodo Team
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  • June 24, 2022 21:33
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June 24, 2022 21:33
Largostrips

The e-mail address that is now in Settings was indeed no longer sent because a previous e-mail from us was marked as spam by you.

Sending e-mails is now possible again activated.


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  • 3 messages
  • June 28, 2024 13:30
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June 28, 2024 13:30
I am having problems with my email, which means that a number of emails now end up in spam, even from previously 'known' and frequently used addresses. I can't get this fixed, I have added your address to known senders, but even in the spam there is nothing from you anymore. Since at least May I no longer receive notifications of orders. Can you correct this?
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Rene
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  • LastDodo Team
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  • June 28, 2024 13:43
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June 28, 2024 13:43
Largostrips ,
On April 17, you marked an email from us as advertising / spam:


Then no more emails will be sent to you.
I have now made this active again so that you will receive emails again.
Please be careful not to classify our emails as advertising.
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  • 5 messages
  • July 11, 2024 16:35
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July 11, 2024 16:35
I accidentally clicked an email from lastdodo as spam, since then all the emails from lastdodo have ended up in my spam. I have tried several things, but now I no longer receive any emails from orders, not in spam, not in junk mail and not in the inbox. Even when I send an invoice, I no longer receive a copy of it in my inbox.

Can you do something about this?

Kind regards........Walter.
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Rene
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  • LastDodo Team
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  • July 11, 2024 16:43
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July 11, 2024 16:43
walterfonken , The emails have been activated again so you should receive them again from now on.
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  • 5 messages
  • July 11, 2024 16:45
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July 11, 2024 16:45
yes, nice.
Thank you.
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