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  • 493 messages
  • January 14, 2023 15:05
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January 14, 2023 15:05
I hope I'm asking in the right place here. I have a proposal for a small functionality that would make my work with the shop a lot more convenient:

For tracking orders, I actually miss the step "Packed" as an intermediate step between "Paid" and "Shipped".

Furthermore, it would occasionally be useful to have a "Reminder sent" status between "Invoice sent" and "Paid".

Is it difficult to make that?
Anyway, thanks for the consideration.
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Rene
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  • January 14, 2023 16:08
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January 14, 2023 16:08
Interesting suggestions eric-t

What we should always consider are the benefits that these additions offer versus increasing complexity (new users generally find the site very complex already).

Are there more sellers who need one or both of these statuses?

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  • 7 messages
  • January 14, 2023 16:33
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January 14, 2023 16:33
I think “Reminder sent” is a useful addition.
"Packed" is possible, but I probably won't use it.
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GOIH101
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  • 176 messages
  • January 14, 2023 17:10
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January 14, 2023 17:10
Both a very useful addition, I don't have to apply digital solutions there now. Would be very kind if those phases in the lastdodo overview of orders stand out. So please yes! Doing!
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  • 26 messages
  • January 14, 2023 21:31
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January 14, 2023 21:31
Status packed superfluous
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  • Catalogue administrator
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  • January 14, 2023 22:20
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January 14, 2023 22:20
I think the 'Packed' option used to be there, but it disappeared at some point. Since then I haven't missed it.
What may also be annoying is that the customer keeps getting a message. He is probably not waiting for 'Packed' either, but appreciates the 'Sent' message much more.
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  • 4 messages
  • January 14, 2023 22:47
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January 14, 2023 22:47
Gevangen was already in the earlier version
I would also like to see it again
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  • 32 messages
  • January 23, 2023 12:13
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January 23, 2023 12:13
Packed is definitely an addition. It wasn't that long ago though.

Especially when it concerns shipments that are tracked. But that number comes later. And after status shipped, tracking cannot be added.
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  • 1,190 messages
  • January 23, 2023 12:19
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January 23, 2023 12:19
Idk caught status may like to go back wrong um also as a seller

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  • Catalogue manager
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  • January 23, 2023 12:37
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January 23, 2023 12:37
Torenzegels
Don't you enter the Tracking number when you set the status to Shipped?
If you have packed an order, it will be listed under "Pending"
For myself as a seller, I find 7 statuses sufficient.
If more statuses are added, there is also a greater chance of errors when entering a status.
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  • 32 messages
  • January 23, 2023 15:56
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January 23, 2023 15:56
Collectioneur No, because I don't have it yet.

Pending cannot be paid from status and does not cover the load.

When I return from the post, I can provide the status "packed" with a tracking number and set it to shipped.

Sufficient for me is if it is user-friendly and functional. And the "packed" status is missing. Why actually removed?

And chances of error? How? Has nothing to do with this.
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  • 26 messages
  • January 23, 2023 16:36
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January 23, 2023 16:36
Torenzegels When I take the order to a postal point, I go home and only then set the status to 'sent' and enter the track & trace code there.
Packed is an unnecessary status in my opinion. But everyone will have their own way…
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  • 32 messages
  • January 23, 2023 21:27
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January 23, 2023 21:27
ricardo-one great that it works for you. I'd like to see it come back. Multiple orders save time. Much is normal letterbox mail, but handling what has tracking separately is so clear.
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  • Catalogue administrator
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  • January 24, 2023 12:34
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January 24, 2023 12:34
Torenzegels
It's still not clear to me why the intermediate step 'packed' would save you time. It seems like an extra step. And whether or not a postal item has track & trace, what does that matter?
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  • 32 messages
  • January 24, 2023 12:39
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January 24, 2023 12:39
vertigo you have to have a bigger shop to understand that apparently.

It's not about whether anyone understands. It is a piece of extra functionality that helped me.
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  • January 24, 2023 12:51
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January 24, 2023 12:51
It's not about whether anyone understands. It is a piece of extra functionality that helped me.
Torenzegels
Then you obviously misunderstood. A new functionality will probably not be introduced if there is only 1 person who wishes it.
So, if other people understand the benefit, they may support your proposal. Now there are hardly any supporters.
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  • 32 messages
  • January 24, 2023 13:10
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January 24, 2023 13:10
Are we going to have a pee contest?
I'm not the only one, read the thread and count.
Its generality is a good addition. In fact, it's not an addition, it's a recovery of a removed option.

Those who don't use it just don't use it. It's that simple in automation. They are options.
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  • 53 messages
  • January 24, 2023 15:11
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January 24, 2023 15:11
Having read that, I don't think I'll be using the 'packed' status...
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  • 1,041 messages
  • January 24, 2023 17:42
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January 24, 2023 17:42
The Status packed is a totally useless Information for the Buyer (Buyer indicates Paid I pack it send message to Buyer packed put it on the Shelf and a week later I go to the Post), Message sent with trace says it all, right? I print out my labels, the Trace is on it, indicate this when sending and go to the Post, etc. That is of use to me as a Buyer.
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GOIH101
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  • January 24, 2023 21:57
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January 24, 2023 21:57
vertigo
I said before that I would be happy with it, I probably don't count.
And vertigo you skip that intermediate step? You don't pack your items? Seems stiff to me.
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January 24, 2023 22:09
Now there are hardly any supporters.
GOIH101
I wrote this. And I don't think that means I forgot someone or that someone doesn't count. Tiresome, this.

I honor the above position of Baron Celerie and for the rest you can figure it out.
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Rene
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  • January 25, 2023 17:13
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January 25, 2023 17:13
In any case, it is clear that not everyone will use this status if we introduce it again. In practice, the status was previously used relatively little, but well, it may of course be that it is very useful for some.

Point is this:
The Status packed is a totally useless Information for the Buyer

I actually also think that buyers do not have much use for this status information. Do the proponents see it differently or is it mainly intended for their own administration?

Any other thoughts on the "Reminder sent" status?


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  • 605 messages
  • January 25, 2023 19:45
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January 25, 2023 19:45
Totally useless. As a buyer I don't find it interesting. It's about shipping. As a seller, no added value either. If I have packed it, it will be shipped the same day.
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  • 605 messages
  • January 25, 2023 19:48
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January 25, 2023 19:48
Reminder sent. In fact, everyone pays after the 1st invoice. But with big sellers I can imagine it's different
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GOIH101
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  • January 25, 2023 22:06
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January 25, 2023 22:06
The great importance for me lies in my own working method as a seller.
I always used the 'caught' status when it was still possible. Then it was also possible to prevent an outgoing email to the buyer by checking a box and I always applied that too. Too much mail traffic is not good, just like everything that stands for (other than satisfied (but I said that before)).
When I prepare a row of orders and that is done with two screens, 1 Lastdodo, 1 transporter, cut and paste or retype, very comfortable :), it is clear to give the order for which a shipping label is ready a different status. That prevents mistakes.
If there are now orders that need another carrier that are not yet in the 'packed' status. Ready for the second round of shipping labels.
In the current situation this is no longer possible. For a proper overview you will then have to make hard copies of the order lists and tick them off with writing utensils.
This is a harmful burden on the environment that can be limited. (by adding the status packed or packed again, together with the check box whether or not email to the buyer)
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