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  • 12 messages
  • March 30, 2026 12:54
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March 30, 2026 12:54
When an order is placed in my shop, I see an order number (which is not assigned by me, but by LastDodo). The numbering is now 8 digits. Recently, I received an order with a lower number of 7 digits! When a prospective buyer wants an item from a shop, an order number is presumably already assigned. Consequently, in my opinion, that item can no longer be reserved by another buyer. How long can a prospective buyer "hold" the chosen item before actually proceeding to purchase it?
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  • March 30, 2026 13:15
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March 30, 2026 13:15
Pieter44
That depends entirely on the seller.
Upon an order, the item is immediately removed from the shop to prevent a duplicate order by someone else.
Subsequently, the seller decides to accept the order and issue an invoice.
If the seller wishes to cancel the order for a specific reason, the ordered item may (at the seller's discretion) be returned to their shop.
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  • 12 messages
  • March 31, 2026 17:13
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March 31, 2026 17:13
I think you didn't understand my question correctly. On March 20, I received an order in my shop with number 12300409, on March 27 with number 9985859, and on March 30 12327751. Is the second order with number 9985859 random? When a buyer puts something in their shopping cart, how long can they keep it there before they actually want to proceed with the purchase? I have no idea when someone plans to place an order; I only see that when an order is actually placed in my shop.
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  • March 31, 2026 17:32
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March 31, 2026 17:32
Pieter44 I'll leave the order number to the people at LD, but that doesn't really matter.
I can put an item in my shopping cart and leave it “waiting” there indefinitely. As long as I don't order, it remains visible in your shop and someone else can buy it. When I want to buy it, I then get an error in my shopping cart.
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  • 12 messages
  • March 31, 2026 18:16
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March 31, 2026 18:16
Thank you. Clear explanation.
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