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  • 4 messages
  • July 03, 2013 21:51
July 03, 2013 21:51

Hello Baronselderie,

Regarding the 25 euro shipping costs: the product just comes from the Netherlands, Arnhem says the advertisement.

That's why I think the shipping costs are a bit offensive, but good. .the purchase was not too expensive, so on average it is not that bad ... on the other hand, product was 52 euros, shipping costs 25 .. that ratio is totally wrong.

The question regarding shipping concerns also that I received a neat message from another seller that the package was in the post, I also miss that here at all .. there is no sign of life and that is allowed if you tap 25 euros.

Fri. Regards,

Taco Popma

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  • July 03, 2013 21:58
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July 03, 2013 21:58

@Taco,

First of all, I would contact the auctioneer who supervised the lot. He is the first point of contact and also acts as an intermediary between buyer and seller.

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  • 4 messages
  • July 03, 2013 22:13
July 03, 2013 22:13

Hello Rick,

I am a beginner on catawiki, had missed the auctioneer in this story!!
Learned something again, for which thanks... e-mail to the auctioneer has already been sent.

Fri. greeting,

Tacos Popma

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  • July 04, 2013 09:56
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July 04, 2013 09:56

Hello Taco.

You can contact the Seller via Catawiki at any time via the Profile of the Catawiki User

At 25 € I assume that the Seller for you are abroad?

the 26/6 Paid the Seller checks the 27/6 Do in sentence PO Box Article paid he packs it Friday or the Weekend sent Monday then he has respected the 3 days held (Sunday does not count in the Post) if it indeed comes from abroad then it cannot be there the 3/7 there is a Week there is nothing

If it is sent within your own country, the 3 / 4 if everything runs perfectly Fast.

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  • 4 messages
  • July 04, 2013 11:18
July 04, 2013 11:18

Hello Baronselderie,

Regarding the 25 euro shipping costs: the product just comes from the Netherlands, Arnhem says the advertisement.

That's why I think the shipping costs are a bit offensive, but good. .the purchase was not too expensive, so on average it is not that bad ... on the other hand, product was 52 euros, shipping costs 25 .. that ratio is totally wrong.

The question regarding shipping concerns also that I received a neat message from another seller that the package was in the post, I also miss that here at all .. there is no sign of life and that is allowed if you tap 25 euros.

Fri. Regards,

Taco Popma

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  • July 04, 2013 11:39
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July 04, 2013 11:39

Auction sellers are explicitly not supposed to offset their commission by charging insane shipping costs.

According to the Catawiki Auction Rules, you therefore have the right to get a refund of the overpaid shipping costs.

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  • July 04, 2013 12:15
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July 04, 2013 12:15

25 € Within NL for such a small thing, Usury is from such sellers. In principle, I do not buy the Item even if it is still so attractive report to the Auctioneer!

Not everyone mail `t unfortunately when something has been sent by the way when it has arrived you often hear nothing

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  • July 04, 2013 14:26
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July 04, 2013 14:26

@ Taco: your purchase is ready at the supplier, I will also contact you by e-mail about this.

@ Baronselderie & amp; all: this is not a small object but something large, heavy and very vulnerable that simply entails higher shipping and handling costs. So nothing to worry about.

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  • July 04, 2013 19:35
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July 04, 2013 19:35

then I go deep into the dust

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  • 4 messages
  • July 04, 2013 20:54
July 04, 2013 20:54

@VeilingmeesterM

Thank you for your phone call, everything has been clarified.

@baronselderie ea
To get back to the shipping costs:
What VeilingmeesterM against I told me that the shipping costs were so high because the seller has the packing work done by staff, that also costs money as well as a courier service which also costs money .. the amount of 25 euros would not even be able to cope.
The fact is that I I have a frame maker / art dealer myself and therefore have experience in sending frames (I only charge the shipping costs for shipping.)
It is not that complicated and expensive to send a frame.

Regarding frame, according to the advertisement is 55x66 cm. Not really big and can be shipped with great simplicity with TNT or another national provider.

One thing has been said about the fact that one should not increase the shipping costs to compensate for a low sales price, but so ' In one way as mentioned above you can really justify everything.
For example, I could also charge shipping costs of 40 euros .. It's just how well you can shit and think creatively / calculate.
Example : 20 minutes vv to the post office at 20 euros, shipping costs 6.75 euros, packaging material 4.70 euros, packing time 10 minutes = 10 euros and then you are already over 40 euros ... then you can count on it that you will never See another customer if you work like this!

I will stop, it is arranged and I can accidentally pick up the work in my hometown (instead of Arnhem) and the 25 euro shipping costs come return.
Admins / auctioneers and others: thanks again for the explanation, effort, etc. etc.

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  • July 04, 2013 22:26
July 04, 2013 22:26

Some things have been said about the fact that shipping costs should not be increased to compensate for a low selling price, but in such a way as mentioned above you can really justify everything.

There is a misunderstanding here. Only the actual postage and a small surcharge for actually spent packaging costs of a maximum of € 1.50 may be charged.

Due to the multitude of rates charged by different carriers and the many countries where our sellers and buyers live, it is impossible to make a comprehensive table for this. That is why the rule applies that any overpaid shipping costs compared to the actual shipping costs can be claimed back from the seller.

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