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  • 224 messages
  • September 16, 2012 09:18
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September 16, 2012 09:18

ps they are also not listed under newly added.

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  • Moderator
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  • September 16, 2012 09:29
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September 16, 2012 09:29

@ Sleven

A post has been posted on the admin forum stating that this problem is not only with your shop.

System administrators will be contacted about this.

To be continued ...

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  • LastDodo Team
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  • September 16, 2012 09:30
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September 16, 2012 09:30

At the moment, additions to the shops are indeed not getting through to the marketplace. We are currently figuring out what is going on.

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  • 224 messages
  • September 16, 2012 09:38
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September 16, 2012 09:38

Very nice that you are already working on it, thank you.

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  • 704 messages
  • September 16, 2012 09:55
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September 16, 2012 09:55

@Marco

Removing items from my shop is also not going well

They remain visible in my shop

If you click on them it says that they are no longer for sale but they remain visible in my shop while I already deleted them yesterday (2x even)

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  • LastDodo Team
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  • September 16, 2012 10:08
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September 16, 2012 10:08

@ 015steep500: Removing items from my shop is not going well either

Correct. Facing the same problem. Additions, changes and deletions in your shop are currently not processed in the marketplace and in your own shop. The data is not gone by the way. They are not yet visible in our search engine.

Update:

The current expectation is that the malfunction will be resolved by the end of the morning. I'll let you know if more is clear.

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  • LastDodo Team
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  • September 16, 2012 10:37
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September 16, 2012 10:37

Problem is solved. All mutations are visible again in the shops and the marketplace. Please note: there is always some delay (max. 5 minutes) if you make a change in your shop before they are also visible in your own shop and marketplace.

Apologies for the inconvenience.

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  • 224 messages
  • September 16, 2012 10:50
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September 16, 2012 10:50

Hi, the stamps I used yesterday are not yet visible in the shop. Do I have to wait a while and will they still come in? or do I have to enter them again?

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  • 704 messages
  • September 16, 2012 10:59
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September 16, 2012 10:59

It's true again for me

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  • LastDodo Team
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  • September 16, 2012 11:24
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September 16, 2012 11:24

@sleven: Can you try again?

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  • 224 messages
  • September 16, 2012 12:05
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September 16, 2012 12:05

Fine, it works again, everything is there, thank you for the effort.

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  • 704 messages
  • September 21, 2012 09:17
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September 21, 2012 09:17

@ Marco

Removed items from my shop with bulk delete this morning, but when I checked a little later they were still in my shop

Then a second time with bulk delete removed the items from my shop and now it worked

If removing items from the shop doesn't always work, it can happen that people order items that are already gone and that you thought were removed from your shop

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  • 224 messages
  • September 21, 2012 09:37
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September 21, 2012 09:37
I also had

once, then I gave stamps from my collection. But .......... usually it goes well.

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Rene
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  • LastDodo Team
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  • September 21, 2012 09:40
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September 21, 2012 09:40

As indicated, it takes a while before they are really removed. Wasn't that it?

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  • September 21, 2012 09:48
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September 21, 2012 09:48

No because when I clicked on 1 of the items that should have been removed, it could still be ordered, that was not the case last time

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Rene
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  • LastDodo Team
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  • September 21, 2012 10:06
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September 21, 2012 10:06

After how long was that after the delete action? The jobs are scheduled so that the system cannot be overloaded in one go, which is why it sometimes takes a while.

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September 21, 2012 10:08

about half an hour

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Rene
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  • LastDodo Team
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  • September 21, 2012 11:36
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September 21, 2012 11:36

It has been looked at but there is only 1 delete action of yours known in the system and it seems to have been no problem. Just keep an eye on it.

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  • September 21, 2012 13:59
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September 21, 2012 13:59

At least this morning I did 4 of which I had to repeat 1

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  • September 21, 2012 19:10
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September 21, 2012 19:10

Now trying to add bulk to my shop but nothing happens

First try was quite a while ago

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  • 704 messages
  • September 21, 2012 19:25
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September 21, 2012 19:25

Items are now in my shop but the delay is more than half an hour

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  • LastDodo Team
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  • September 21, 2012 22:49
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September 21, 2012 22:49

@ 015Steef500: Items are now in my shop but the delay is more than half an hour

I can see that 19:21 a batch has been processed, to 19:25 and 19:32. What I can also see is that there are multiple users. Once the batch has been processed, it will take a maximum of 5 minutes before the changes are visible in your shop and marketplace. I can also see that there are many other batches on offer and that can indeed cause a delay. After the weekend, I'll see what we can do to speed it up.

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